Privacy Policy

Last updated: 28th May 2026

This Privacy Policy explains how Victoria James Trading Limited, trading as Rework Digital ("we", "our", "us"), collects, uses, and protects your personal data when you use our website and services.

Who We Are

Victoria James Trading Limited is a company registered in England and Wales (company number 10965683).

Registered Office: Mains House, 143 Front St, Chester-le-Street DH3 3AU
Email: [email protected]

What Data We Collect

We may collect and process the following personal data:

• Contact information such as your name, email address, and phone number.
• Business information where relevant to our services.
• Technical data including IP address, browser type, and device information.
• Usage data relating to how you interact with our website.
• Communication data from emails, forms, or enquiries.

How We Collect Your Data

• When you contact us via forms, email, or phone.
• When you use our website (via cookies and analytics tools).
• When you engage us to provide services.

How We Use Your Data

We use your personal data to:

• Respond to enquiries and communicate with you.
• Provide and manage our services.
• Improve our website and services.
• Maintain security and prevent fraud.
• Comply with legal obligations.

Lawful Bases for Processing

We rely on the following lawful bases under UK GDPR:

• Contract – where processing is necessary to provide services to you.
• Legitimate interests – for operating and improving our business.
• Legal obligation – where required by law.
• Consent – for marketing and non-essential cookies.

Cookies and Analytics

We use cookies and similar technologies to improve your experience and analyse website usage.

• We use Google Analytics to understand how visitors use our site.
• Non-essential cookies are only set with your consent.
• You can manage your cookie preferences via our cookie banner.

Third-Party Services

We use third-party providers to operate our website and services. These may include:

• Cloud hosting providers (e.g. AWS, DigitalOcean, Hetzner Cloud).
• Content delivery and security services (e.g. Cloudflare).
• Analytics providers (e.g. Google Analytics).

These providers may process personal data on our behalf and are required to comply with data protection laws.

International Data Transfers

Some of our service providers may transfer data outside the UK. Where this happens, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or UK-approved transfer mechanisms.

How We Store and Protect Your Data

We implement appropriate technical and organisational measures to protect your data, including:

• Secure hosting environments.
• Encryption of data in transit.
• Access controls and authentication.
• Monitoring and security practices.

Data Retention

We retain personal data only as long as necessary for the purposes it was collected, including legal, accounting, and reporting requirements.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data.
• Request correction of inaccurate data.
• Request deletion of your data.
• Restrict or object to processing.
• Request transfer of your data.

To exercise your rights, please contact us using the details above.

Data Breaches

We have procedures in place to deal with any suspected data breach and will notify you and the Information Commissioner’s Office (ICO) where required by law.

Links to Other Pages

This Privacy Policy should be read alongside our Terms and Conditions and our Data Protection Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Victoria James Trading Limited t/a Rework Digital
Email: [email protected]